Toronto Voice over IP - VoIP PBX solutions provider in Toronto, Vaughan, GTA, Concord and Markham

Ekkum's Voice over IP - VoIP PBX business phone systems are designed to meet the voice and data convergence requirements necessary to run your business. With its superior voice quality, Ekkum's VoIP PBX system can help your employees connect regardless of where they are physically located. Ekkum's Voice over IP - VoIP solutions enable you to remain connected to your customers.

Voice-Over-Internet-Protocol or Voice-over-IP or VoIP allows one to send a voice transmission via a network instead of the standard telephone infrastructure. Voice transmission can be routed via the internet, wide-area network (WAN) or local-area network (LAN).

VoIP PBX - Voice Over Internet Protocol Private Branch eXchange - is a customer premises business phone system that manages telephones throughout the enterprise and acts as a gateway to both voice and data networks. VoIP PBX enables voice calling using a network instead of standard telephone infrastructure. Telephones can be connected to the VoIP PBX via the network and calls can be routed via the network instead of the standard public switched telephone network. In other words, VoIP PBX or IP PBX is a telephony system that makes use of the IP data networks to facilitate telecommunication.

The basic architecture of an IP PBX phone system consists of an VoIP PBX server, one or more SIP phones or VoIP phones, and a VoIP gateway, if connecting to the existing PSTN lines. The VoIP PBX server functions quite similar to a proxy server. The SIP or VoIP phones, which can be either hardware phones or soft phones, have to register with the IP PBX server, and when they wish to make a call to another phone , a request is sent to the VoIP PBX server to establish the connection. The VoIP PBX server will have a directory of all users/phones and their respective SIP addresses, and using this info it could connect an internal call or route an external call via a VoIP service provider or a VoIP gateway, whichever is applicable.

Low cost of operation - Since the calls make use of the IP networks, long distance international calls are many times cheaper.
VoIP PBX allows phone calls to be forwarded within the company
VoIP PBX allows internal voice-mail and conferencing capabilities
VoIP PBX allows essentially infinite number of extensions and voice-mail boxes
VoIP PBX allows Desk-top management via a web browser rather than a set of PSTN (Publicly switched telephone network) switches.
VoIP PBX can be fully automatic or have a human receptionist who routes incoming calls from a main IP phone number to internal IP numbers or extensions.
VoIP PBX connection is mechanically simple where typically either a software resides on a server or an independent server connects with your existing data network.
VoIP PBX phone system is much easier to install and configure than a traditional phone system. Since it is all software based, there is no complex wiring involved anywhere.
VoIP PBX phone system is easier to manage because of web based configuration interface
VoIP PBX is economical for long distance and international calls
VoIP PBX systems are easily scalable - adding phone lines and extensions is easy. VoIP PBX can handle any number of additional phone connections and extensions without disturbing the efficiency of the network. This is in deep contrast to the conventional phone systems, which might require additional hardware modules to accomodate the newer connections and extensions